Terms & Conditions

Welcome to Shopora! We're excited to have you as a valued customer. Before you start shopping with us, we kindly ask you to take a moment to review our terms and conditions. By using our website and services, you agree to adhere to the following terms:

1. Acceptance of Terms

By accessing our website and making a purchase, you acknowledge and agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Eligibility 

You must be at least 18 years old to use our services. By placing an order, you confirm that you are of legal age to form a binding contract.

3. Account Information

You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

4. Product Information 

We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content.

5. Ordering & Payment 

Orders placed through our website are subject to acceptance and availability. Payment is required at the time of placing an order. We accept various payment methods, which will be displayed during checkout.

6. Delivery

We will make every effort to deliver your order within the specified timeframe. However, delivery times are approximate and may be affected by factors beyond our control. We are not liable for any delays or damages arising from delayed deliveries.

7. Return & Refunds

Please review our separate Returns and Refunds Policy for detailed information on the process and conditions for returning products and receiving refunds.

8. Return & Refunds 

We take your privacy seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

9. Intellectual Property

All content on our website, including images, text, graphics, logos, and trademarks, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or use our content without prior written consent.

10. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state of Punjab (India). Any disputes arising from or related to the use of our services shall be subject to the exclusive jurisdiction of the courts in Punjab.

Thank you for taking the time to read our terms and conditions. If you have any questions or concerns, please don't hesitate to contact our customer support team. Happy shopping with Shopora!